Refund policy

We want you to feel confident in every bottle you buy. If a scent isn’t the right fit for you, we’ve made the return process as simple and honest as possible.

Time Frame to Request a Refund

You have 7 days from the date your order is delivered to decide if it’s right for you. If you’d like a refund, please contact us within these 7 days so we can get started.

Eligibility for Refunds

To help us process your request quickly, please make sure:

• The perfume is kept in its original box.
• All labels and protective stickers remain intact.
• The bottle and packaging are in good condition and are not damaged.

Yes, you can try it! Feel free to spray and wear the perfume during these 7 days to see how it settles on your skin.

All products, including discounted or sale items, are eligible for a refund provided they meet the above conditions.

How to Start Your Return

If you have any questions or are ready to request a return or refund, our team is here to guide you.

Contact us at +971 58 925 9563

Support Hours: Monday to Saturday | 09:00 AM – 06:00 PM